Frequently Asked Questions (FAQ)

 

Family Office QuestionsWe receive a core set of 12 questions every month from our clients and potential clients and we have written these out below.

Question: I just ordered my Hedge Fund Directory Version 4.2, when will I receive it?

Answer: Once our team receives your order it takes less then one business day to deliver the Microsoft Excel directory to you via the email address you provided during the purchase

 

Question: In what format does the directory come in?

Answer: Our directory comes in Microsoft Excel format which can also be used within Google Docs software which is 100% free for anyone to use regardless of where you are based. We have found that this format is the most user-friendly and it allows our customers to easily upload this spreadsheet into their own Customer Relationship Management (CRM) or Investor Relationship Management (IRM) systems.

 

Question: How many hedge funds are included within this directory?


Answer: Our directory provides you with 1,301 hedge fund listings, and while we are constantly updating the data and listing within our directories we guarantee that you will get over 1,200 total entries within the directory version that you receive.

 

Question: Does your firm provide a refund if we can't raise assets through using this database of contacts? What is your refund policy?

Answer: While we do provide refunds for bad data, we do not provide refunds for any lack of capital raised. Data included in our database is publicly available, however our team has spent over 700 hours compiling, sorting, updating, and organizing so that it can be easily used within almost any CRM system or as a standalone capital raising or career management tool.

Once the database has been purchased and delivered, the full value has been realized and we cannot provide a refund once the transaction has been completed. The exception to this is if we provide you with bad data; in this case, we provide an industry leading 4X pro-rated refund on all entries that contain outdated or bad data. This means if 10% of the listings contained errors you would receive 40% of your money back.

These refunds are uncommon but when they do occur it helps us further improve and update our listings so we encourage you to provide us with your feedback. Version 4.2 of our Hedge Fund Directory is now available; we have refined this database dozens of times to get our directory to where it is now, and this level of accuracy and completeness is what makes our database valuable. Nobody else offers a 4X pro-rated refund policy on any type of hedge fund directory.

 

Question: How often is the information in your database updated? When was the last update made?

Answer: Our database is updated twice a year, about every 6 months. To ensure the information you receive is of the highest quality, we also provide the next updated version of our database to you at no charge.

 

Question: Do you have a sample of the directory that I can review before purchasing?

Answer: Yes, please click here to view an extracted sample of the directory.

 

To purchase the private equity investor directory please complete the form found here.